Everything your team needs to eliminate paperwork

Residoc is purpose-built for supported housing documentation. Voice input, AI language rewriting, 25+ document types, encrypted storage, and full CQC inspection readiness.

Not another generic CRM. Purpose-built for supported housing.

Residoc handles the full document lifecycle from intake assessment to resident exit. Every feature exists because a support worker asked for it.

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Voice input

Tap the mic and speak. Residoc transcribes what the worker says and processes it the same as typed text. Complete a session record while walking back to the office. No typing required.

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Mobile-first

Designed for phones first, not desktops. Support workers are in flats, communal areas, and on the move. Residoc works on any device, any browser. Add it to the home screen like an app.

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Conversational completion

Workers answer questions in their own words. The AI asks follow-ups when something is unclear, skips irrelevant sections automatically, and tracks progress in real time.

✍️

Professional language rewriting

Rough notes become formal care records. Workers who are not confident writers produce the same quality documentation as those who are. Consistent language across every document.

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Compliant PDF generation

Finished documents are formatted as professional PDFs matching standard supported housing templates. Digital signatures embedded. Ready for any inspection.

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Encrypted cloud storage

Every document stored securely with metadata: organisation, resident, author, date, version. Signed URLs provide time-limited access. Bulk export as structured ZIP archives.

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Appointment tracking

Schedule support sessions, track attendance, and follow the escalation pathway when residents miss appointments. Missed meeting letters and warnings generated automatically.

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Goal tracking and support plans

Manage short, medium, and long-term goals for each resident. Preset goal libraries aligned with common outcomes, plus custom goals. Track completion with signatures and dates.

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Multi-tenant and role-based

Each organisation operates in an isolated environment. Admins see everything. Staff see only their assigned residents. Full audit log records every action for governance.

Support plan templates, session records, risk assessments, and 25+ more

Residoc ships with complete coverage of Concept Housing Provider's SD document series out of the box. Every supported housing document type from intake assessment to exit, with built-in conditional logic so the conversation stays relevant to each resident.

Intake and assessments
Licence agreements
Fire safety inductions
Housing benefit authorisations
Risk assessments
Support plans and goal tracking
Support session records
Contact logs
Quarterly resident reviews
Welfare checks
Missed meeting and warning letters
Incident and safeguarding reports
Room inspections and inventories
Resident exit documentation
Complaints records
And more across 25+ document types

Not using Concept Housing's framework? Residoc can be configured to match your organisation's own document templates. Get in touch and we will set it up.

Is supported housing documentation software safe for resident data?

Residoc handles sensitive data about vulnerable people. We built the platform around that responsibility from day one. UK GDPR compliant, ICO registered, and designed for CQC inspection readiness.

256-bit AES encryption

All documents are encrypted at rest and in transit. Signed URLs provide time-limited access. Nothing is stored in plain text.

UK-hosted infrastructure

All data is processed and stored within the United Kingdom. No resident information leaves UK jurisdiction.

UK GDPR compliant

Full compliance with the UK General Data Protection Regulation. Data processing agreements available for all customers. ICO registered.

Role-based access

Staff see only their assigned residents. Admins control permissions. Every login, edit, and document action is recorded in a tamper-proof audit log.

Full audit trail

Every document creation, edit, deletion, and access event is logged with timestamps and user details. Built for inspection and governance.

Data retention controls

Export complete resident archives as structured ZIPs. Delete records when required. You own your data and can take it with you at any time.

They digitised the form. We eliminated it.

Other tools move the same blank fields onto a screen. Residoc replaces the form with a conversation and writes the document for you.

Traditional method
With Residoc
Time per document
30-45 minutes
Under 10 minutes
Language quality
Depends on the worker
Consistent and professional
Missing fields
Common, found at inspection
Not possible. All fields enforced
Storage
Paper files, shared drives, email
Encrypted cloud with full audit trail
Inspection readiness
Days of chasing files
Pull any document in seconds
Input method
Typing into blank fields
Type or speak. Voice input built in
Works on mobile
Not designed for it
Mobile-first. Use from any device
Onboarding new staff
Weeks learning templates
Start from day one. No training

How much is paperwork costing your organisation?

Most providers underestimate how much documentation actually costs. Here is the maths for a team of 10 support workers.

Tell us about your team

Number of support workers 10
1100
Hours on documentation per worker per week 14
2 hrs30 hrs
Avg. hourly cost inc. on-costs £14
£10£30
Estimated annual savings
£71,344
by switching to Residoc
5,096
hours given back to residents each year
98
hours saved per week across your team
Current time on docs 100%
With Residoc 30%

Savings based on a 70% documentation time reduction across 52 weeks. Actual results depend on document types and current workflows. Book a demo and we will run the numbers for your organisation.

We didn't read about the documentation problem. We lived it.

Residoc came from a family that works in supported housing. We watched support workers come home exhausted, not from the residents, but from the paperwork. Hours spent writing up session notes after a long shift. Weekends lost to catching up on assessments. Good people leaving the sector because the admin broke them before the job did.

We built Residoc because we knew exactly what needed to change. Not from a boardroom. From the front line. Every question the AI asks, every document flow, every shortcut in the system exists because a support worker told us it should.

This is a tool created by people who understand the work, for people who do the work.

Ready to eliminate paperwork?

15-minute demo. No slides. We open Residoc and complete one of your real documents together, live.

Book a demo