Created by support workers, for support workers

What if your support workers could finish notes in 5 minutes instead of 45?

Residoc replaces blank forms with a guided conversation. Support workers type or speak into their phone, and the document writes itself in professional language. Session records, support plans, risk assessments. Done properly, done fast, from anywhere. Built by people who have worked in supported housing and lived the documentation problem first-hand.

UK GDPR compliant CQC inspection-ready Voice input Mobile-first
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Document types supported
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Less time on documentation
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Average document completion

Support workers are drowning in paperwork they were never trained to do

They came into supported housing to help people. Instead, they stare at blank forms after every session, trying to write notes that will hold up at inspection. Most finish at home, unpaid.

📄

"I don't know what to write"

Support workers spend 40-60% of their working hours on documentation. Many were never taught how to write a proper session record or support plan. They sit staring at a blank form, anxious about getting the wording wrong, and finish their notes at home after their shift.

⚠️

"What if the inspector asks for that file?"

The Supported Housing (Regulatory Oversight) Act 2023 brought new licensing powers and tighter inspection standards. Service managers lie awake worrying whether records are complete, consistent, and retrievable. A single missing risk assessment can trigger enforcement action. CQC expects thorough documentation across 20+ document types per resident.

💵

"We can't afford more staff"

Supported housing funding has been cut by roughly 75% since 2010. One in three providers closed schemes in 2023 due to cost pressure. There is no budget for admin hires. The support worker does the care work, the paperwork, and everything in between. Directors need to do more with less.

0%
less time on documentation

Talk into your phone. Get a finished document.

Residoc is mobile-first. Workers can type or tap the mic and speak their answers straight from a resident's flat. The AI rewrites everything into professional language and fills the PDF. A 30-minute form, done in minutes, from a phone.

✓ Saved
9:41
Residoc — SD-13 Session Record
How was support delivered today?
Face to face at his flat
Were there any actions from the previous session that needed following up?
Yeah he was supposed to call the GP about his medication review, he did that yesterday, appointment is next Thursday
Good. Tell me about today's session.
Talked about his budgeting, he's struggling with the gas bill. We went through his income and outgoings and I've referred him to the money advice service. Also checked his mood, much better this week
Was the resident satisfied?
Yeah really helpful he said
All fields complete. Generating PDF...
Type or tap mic to speak...
Generated PDF document
Concept Housing Provider
SD-13 — Support Session Record
Resident
James T.
Date
13 March 2026
Support Worker
Rebecca M.
Delivery method
Face-to-face at resident's property
Previous session follow-up
Resident contacted GP to arrange medication review as agreed at previous session. Appointment confirmed for 20 March 2026. Action complete.
Session summary
Discussed financial management. Resident reports difficulty meeting gas utility costs. Reviewed income and expenditure together in detail. Referral made to Money Advice Service for ongoing budgeting support. Wellbeing check completed; resident reports improved mood compared to previous week. No concerns raised.
Goals addressed
Goal
Reduce debt and agree a repayment plan
Progress
In progress — referral to Money Advice Service made
Resident satisfaction
Satisfied?
Yes
Comments
Resident expressed that the session was helpful and appreciated the support with financial matters.
Rebecca M.
Support Worker signature
James T.
Resident signature
✓ All required fields complete • Audit logged • Stored securely

How does supported housing documentation software work?

No training needed. No forms to fill in. Workers talk to Residoc in their own words and get a professional, inspection-ready document at the end.

1

Pick the document

Select the resident and document type. Residoc knows the structure of every document in your provider's framework, with full support for Concept Housing's complete SD series.

2

Type or speak your answer

Residoc asks questions one at a time in the right order. Workers reply by typing or tapping the mic and speaking. Rough notes, plain English, even voice straight from a resident's flat. The AI handles the rest.

3

AI writes it properly

Every response gets rewritten into neutral, professional language. If a worker says "he's been drinking loads again," Residoc writes a proper clinical note.

4

Sign and store

Capture digital signatures on screen. Residoc generates a formatted PDF, uploads it to encrypted cloud storage, and logs it with a full audit trail.

Stop losing support workers to paperwork

15-minute demo. No slides. We open Residoc and complete one of your real documents together, live.

Book a demo

From the people who actually use it

★★★★★
"I used to stay an hour after my shift most days just to finish my notes. With Residoc I do them straight after each session and I'm out on time. My partner has noticed the difference."
RM
Rebecca M.
Support Worker, West Midlands
★★★★★
"We had a CQC inspection six weeks after starting with Residoc. The inspector commented on the consistency of our documentation. That has never happened before. Usually they find gaps."
DK
David K.
Service Manager, London
★★★★★
"My team were sceptical at first. Nobody wanted more software. But once they tried the conversation thing and saw it write up their session in two minutes, they were sold. Every single one of them."
SP
Sarah P.
Operations Director, North West

How much does supported housing software cost?

Simple per-resident pricing. No setup fees, no long contracts. Cancel any time.

Base

£1 / resident / week
Billed monthly. No setup fees. Cancel any time.
  • All 25+ document types
  • Conversational document completion
  • Voice input and mobile
  • Unlimited staff accounts
  • Appointment tracking
  • Email support
Start free pilot

Accreditation Support

Enquiry
BVSC SEAQS preparation.
  • Gap analysis against SEAQS criteria
  • Policy and evidence pack preparation
  • Self-assessment report
  • Pre-submission review
  • Dedicated project support through to award
Get in touch

All plans include a free 30-day pilot. Need a tailored plan for a larger organisation? Get in touch

Questions about supported housing documentation software

Residoc ships with full support for Concept Housing Provider's complete SD document framework, covering 25+ document types across the entire resident lifecycle: intake assessments, licence agreements, fire safety inductions, risk assessments, support plans, session records, contact logs, reviews, warning letters, exit forms, and more. Residoc can also be configured to match other providers' document templates.

Documents that take 30 to 45 minutes by hand typically take under 10 minutes through Residoc. For a support worker completing 3-4 documents per day, that is hours reclaimed each week. Workers in our pilot programmes report finishing their documentation during work hours rather than carrying it home.

All documents are stored in encrypted cloud storage with 256-bit AES encryption. Each organisation operates within an isolated environment. Role-based access controls mean staff can only see their assigned residents. UK GDPR compliant, ICO registered, UK-hosted data. See full security details

No. If a worker can send a text message, they can use Residoc. The system asks questions, the worker answers in their own words. There are no complex forms to learn, no navigation to memorise. New staff are productive from their first day.

No. Residoc is purpose-built for factual documentation. The AI rewrites the worker's own answers into professional language. It does not invent details, add clinical opinions, or fill gaps with assumptions. Workers see a live preview of every field and can correct anything before the document is finalised.

Give your team their time back

15-minute call. No slides, no sales pitch. We open Residoc, pick a document your team actually uses, and complete it together live. You will see exactly what your workers would see.

  • Live walkthrough with a real document
  • See voice input and PDF generation
  • Ask anything about security and compliance
  • Free 30-day pilot for qualifying organisations
We reply within 24 hours. Usually much sooner.

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How much is paperwork costing you?

Drag the sliders to see what Residoc could save your organisation.

Support workers 10
1100
Hours on docs per worker/week 14
2 hrs30 hrs
Avg. hourly cost inc. on-costs £14
£10£30
Estimated annual savings
£71,344
by switching to Residoc
5,096
hours back to residents/year
98
hours saved per week
Current time on docs 100%
With Residoc 30%
Book a demo →