Start with what matters.
AM
Alex MorganSupported accommodation
Active“I’d like to feel more confident planning my food for the week.”
Support goalPlan three meals and build a shopping list.
Last agreed stepBring the list to the next conversation.
Every record complete.Your service, audit-ready.
Resident information, support conversations, appointments and documentation, organised around the person you support.
Follow a resident’s supportFrom one conversation to the nextA day’s work.
A day’s work.
A continuing story.
Follow a resident’s support from preparation to the next appointment. Each stage stays here, so you can see how the work fits together.
Know where the conversation starts.
A resident’s information is the starting point for their support. Their plan, recent sessions and appointments belong to the same ongoing story, not six unrelated pieces of administration.
Before a visit, read the last agreed step and what the person is working towards, so every visit starts in the right place.
Make space for the actual work.
The appointment makes time for the conversation. The resident and worker decide what to do with it. Support might mean talking through a request, practising a daily-living task or reviewing something agreed earlier.
Guide offers practical suggestions when you need a starting point. Ask about a resident and it answers from the records already on their file.
A starting point, not a decision.
Begin by asking Alex how the shopping list worked in practice. What felt useful? Was anything difficult?
Agree the next step with Alex, rather than assuming the previous plan is still the right one.
Turn the work into a useful record.
Choose the resident and the document you are completing. The documentation conversation takes you through every field, so nothing is missed and the record is complete, consistent and ready for audit.
Record what happened, what the resident said, what you did together and what was agreed next. The purpose is a clear account of the support, not a longer note for its own sake.
Support session
5 October 2026 · 10:00–10:45Alex chose three meals for the coming week. We worked through the ingredients together and made a shopping list.
Alex said that choosing meals in advance made the task feel more manageable. We agreed to review the list at the next session.
The next session has a starting point.
When the next conversation comes around, return to the person’s records rather than reconstructing the previous session from memory. A plan sets the direction; a session note shows what happened along the way.
For providers, that same documentation shows the support being delivered across the service, and where follow-up is needed.
The next conversation.
06
Tuesday
October 2026
October 2026
10:00Support session · Alex Morgan
Session focusReview the shopping list and talk through the week.
What each part is for
Six parts. Each with a purpose.
The value is not having more screens. It is knowing where to prepare, where to record and where to find the detail again.
Briefing
The start of the working day.
See today’s appointments and what you need to know about each resident at a glance. Start with the next piece of work instead of searching through the app.
Resident information
The person behind the paperwork.
Bring their details, support goals, appointments and recorded work into view. Keep a named person at the centre of the workflow as the work continues over time.
Support sessions
An account of what you actually did.
A guided conversation takes you through every field of the document, so each record is complete, consistent and ready for audit.
Calendar
Your week, planned in minutes.
Book appointments in a few clicks and see everything you need to know about the resident before you go.
Records & documents
A place to return to the detail.
Open any resident’s support plans, session records and contact logs in one place, and read the full document, not just a summary.
Guide
Help with the next question.
Guide is Residoc’s AI assistant. Ask about a resident and it answers from the records on their file, or ask a general support question and it draws on good practice and your organisation’s own procedures.
One workflow.
Different responsibilities.
Different responsibilities.
Workers need to prepare, support and record. Managers need to understand the service and the work behind the paperwork. Residoc brings those needs into the same product, without making a worker’s day look like a management report.
The details
A few things worth knowing.
The details behind the day-to-day work.
How does Residoc save my team time on paperwork?
Instead of filling in blank forms, support workers answer a guided conversation and Residoc turns their answers into the finished document. Details Residoc already knows, such as the resident’s name, address and support worker, are filled in for them, and review dates are booked automatically from each support plan.
How does Guide use a resident’s records?
When you ask about a resident, Guide reads the records already on their file and answers from them, so you get an answer about that person rather than general advice. For general questions it draws on good practice and your organisation’s own procedures.
Can managers see what’s complete and what’s overdue?
Yes. Providers can see paperwork completion across every resident and support worker, which reviews are coming up or overdue, and where sessions have been missed, so gaps are caught early.
Does Residoc work on phones and tablets?
Yes. Residoc runs in the web browser on phones, tablets and computers, so support workers can complete records on a visit or back at the office, with nothing to install.
Try Residoc free
with your team.
Tell us about your service and we’ll set you up with a free trial, so your team can see how much time it saves on their paperwork.
Try it for free