Before a visit
Check the latest record and the support plan, so every visit starts from what was agreed last time.
Resident information
Every resident.One clear file.
Each resident’s details, goals, records and upcoming appointments in one place, so any worker can pick up their support without missing a beat.
See it in practiceInside a resident fileOne resident.
One resident.
Everything that matters.
Their details, goals, recent work and what’s coming up, together on one screen, for every resident you support.
- Budget for a week of food2 of 3 steps done
- Register with a local GP1 of 2 steps done
- Build a weekly routine0 of 3 steps done
- 6 OctSupport sessionPlanned three meals and a shopping list
- 1 OctSupport planBudgeting and daily living
- 30 SepContact logAsked about planning meals
Support sessionTue 6 Oct, 10:00
Plan review1 Jan 2027, booked automatically
Continuity, not repetitionPick up the work.
Pick up the work.
Not just the paperwork.
When staff change or someone covers a shift, the resident’s file gives them everything they need to carry on.
When someone else picks up
Cover staff and new starters read the resident’s file and carry on the work, without starting from scratch.
When circumstances change
Update the resident’s details as things change, so the whole team works from the same, current information.
The detail makes the difference
“We agreed to review the shopping list next time.”
A clear next step, so the next session starts where this one left off.
The details
A few things worth knowing.
The details behind the day-to-day work.
Can I see every resident across our service?
Yes. Providers see every resident in the organisation, each with their support plan, recent records and upcoming reviews. Support workers see the residents they work with.
Will I know when a resident’s review is due?
Yes. Reviews are scheduled automatically from each support plan, and anything coming due or overdue is flagged until it’s done.
Can we bring in residents we already support?
Yes. Residoc walks your team through each existing paper file one step at a time, so current residents are set up with their records and review dates in place.
What happens when a resident moves out?
Completing the move-out form marks them as moved out and takes them off the active caseload, with their full file kept for your records.
Keep the person
in the picture.
Tell us about your service and we’ll set you up with a free trial, with every resident’s file in one place from day one.
Try it for free